About us

About Us

What is a Primary Care Network?

Your local Primary Care Network (PCN) is a group of GP surgeries working together in Hounslow to focus on local patient care. By working as part of a PCN, your GP surgery can offer you more services by sharing resources and employing more staff. Your PCN’s medical and non-medical team works as part of your GP surgery to give you better access to healthcare and support.

PCNs also work closely with other health and social care services to offer more personalised care. Your named GP is still responsible for the overall care you receive.

Specialised health practitioners in the PCN can often see you for some health issues instead of a GP. This means you may be seen and access specialist care more quickly. It also helps to free up GP time to make more GP appointments available for patients who need them. Sometimes, the PCN team can help you avoid a going to hospital or staying in hospital if you don’t need to.

Each of Hounslow’s five PCNs has at least one elected Clinical Director who is accountable to the GP surgeries in their PCN. In Brentworth PCN our Clinical Director is Dr Julia Chalmers-Watson and Sarvesh Saini.

PCN Clinical Directors are responsible for:

  • Helping to steer the PCN and its GP surgeries to improve the quality of care, patient experience and develop new services or ways of working to meet the health needs of the PCN’s patients.
  • Encouraging and supporting the GP surgeries in the PCN to work together. This helps with things like sharing learning and experience so that patients get better outcomes from their care.
  • Providing leadership to ensure the workforce in the PCN is well supported and the PCN team has the right mix of clinical and non-clinical professionals.
  • Working closely with the other PCN Clinical Directors in Hounslow. This is important for when the PCNs need the same support or services, so something can be done once at a borough level instead of five times.

We are General Practice

PCN staff work as part of your GP surgery team.  Find out more about how these new roles are helping your GP to meet the increasing demand for appointments while continuing to meet the needs of patients.

The NHS in North West London has launched a new campaign to explain how general practice is changing and why you may see a different clinical expert in future – depending on your need.

You can watch this video from NHS England if you want to know more about PCNs:

Take a look at this short animation from NHS England which explains how they work.

PCN Operations Manager

Your PCN has a manager who supports the Clinical Director(s) and PCN. Their role is to support the PCN with a wide range of business activities. For example, providing data to NHS England, supporting projects and helping all the GP surgery teams in their PCN work together and be involved in the role of the PCN. They help their PCN to work more closely with other providers for better patient care as well as identify ways to reduce health inequalities so everybody has the same access to health services in Hounslow.

PCN Management Team

Dr Sarvesh Saini
Clinical Director

Dr Parmod Luthra
Clinical Director

Mandy Sidhu
PCN Operations Manager

Dr Parmod Luthra
Finance Director

I am also the lead GP for Spring Grove Medical Practice, Isleworth.